To be honest, I was just a little leery of stepping into the office -- my first time and all. When I got in the greetings were the friendly ones that I had hoped for. The staff is very well trained in hospitality and good humor -- that helped me. Nichole is a wonderful woman, and a very efficient examiner. I have told many of my friends about Sound Decision Hearing here in Norfolk, and hope others will benefit from their visit. I certainly have!
Sr. Carole Ann Clark, on GoogleCame in for my appointment thinking that I most likely won't be enjoying it but, it was very enjoyable. Everything was talked about, I will be keeping Sound Decision Hearing for all of my hearing needs. Thank you Sound. Decision Hearing for showing me all of the sounds that I have been missing for many years.
Lori Kraft, on GoogleThey were courteous and informative. They were ready to help even though I was early. She knew the insurance company requirements and the products they offered. She recommended which could be best for me and my hearing problem but did not push me to buy any product.
Cari Wright, on GoogleA very good experience. Everything was explained well an the process was easy to follow.
Renee Praeuer, on GoogleNichole does a great job! She is so experienced, down to earth, realistic and a true pleasure to work with. We were recommended to her by a friend, and we will certainly recommend her to others.
Deb Kelly, on Google