Reviews

At Sound Decision we can offer you a solution – the best hearing care available. We will do our best to help you and we will treat you with utmost professionalism, courtesy and respect.

Hearing Aid Center Reviews in Norfolk, NE

Taking care of our patients is at the heart of everything we do. From your first visit to ongoing care, our team is here to make you feel comfortable, heard, and supported every step of the way.

See what patients in Norfolk, NE have to say about their experience with Sound Decision.

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Noni Gubbels Noni Gubbels 2 weeks ago

Very friendly and professional staff both on the phone and at the location. Nicole was thorough and take time to answer all my concerns and questions. She cared about what I thought of the hearing devices. Definitely would recommend this business.

Bryan lovejoy Bryan lovejoy 3 months ago
Ardith Schueth Ardith Schueth 3 months ago

Very professional and she listened to my concerns.

Jana Torres Jana Torres 3 months ago

Nicole was amazing! She was polite, kind and informative. She gave a great exam and paid attention to details. We will refer her to anyone who is in need of an audiologist!@

Elaine Thoendel Elaine Thoendel 4 months ago
Mary Anderson Mary Anderson 6 months ago

Fantastic

Russ Koehler Russ Koehler 6 months ago

Great service at Sound Decision of Norfolk.

Dawn Friedrich Dawn Friedrich 6 months ago

Nicole was very friendly. Great job of explaining test results Appreciated being able to try out hearing aids to experience the difference. Also, very helpful with insurance questions.

Jack Hixson Jack Hixson 7 months ago

The audiologist was knowledgeable and very personable . The price is crazy high. I would like to do business with Nicole but I don’t know if the offer of good service can over come the huge price differential for starkly products in comparison with comparable competitive products

Bonnie Vogt Bonnie Vogt 7 months ago

They are always so pleasant and willing to help! I would recommend them highly!

Gailyn Wesche Gailyn Wesche 7 months ago
Paula Pfeiffer Paula Pfeiffer 8 months ago
Karmon Lienemann Karmon Lienemann 8 months ago

Nikki was right on board when my mom, Marcy S. lost her hearing aid charger in her house fire on Dec 1st, 2025. Nikki helped get a charger for that night so mom could charge her hearing aids and continue to use them so the batteries didn’t die on her. You were a life saver Nikki. Love you so much for your help, care and concern. Thank you 💞 Karmon Lienemann & Marcy Schellenberg

Kirk J. Van Pelt Kirk J. Van Pelt 9 months ago

Staff is ALWAYS friendly and work hard to help every customer. You are treated like family. Nikki is very knowledgeable and works extra hard to make sure everything is working for you and goes the extra mile to help. Dianne is always pleasant and welcoming. She works hard to keep your hearing aids working like new. These two are good at what they do and I would highly recommend the quality of services they offer.

Roger Myers Roger Myers 11 months ago
Mary Wakeley Mary Wakeley 11 months ago
JoAnn Beyer JoAnn Beyer 1 year ago

Best service and wonderful gals!

Angie Hall Angie Hall 1 year ago

Very professional and personable all at the same time. Highly recommend. I look forward to my appointments.

JoAnn Beyer JoAnn Beyer 1 year ago

Great place. Takes good care of me and my hearing.

Randy Johnson Randy Johnson 1 year ago
Stoneline Stoneline 1 year ago
Darryl Schmale Darryl Schmale 1 year ago
Deb Kelly Deb Kelly 2 years ago

Nichole does a great job! She is so experienced, down to earth, realistic and a true pleasure to work with. We were recommended to her by a friend, and we will certainly recommend her to others.

Renee Praeuner Renee Praeuner 2 years ago

A very good experience. Everything was explained well an the process was easy to follow.

Debra Peterson Debra Peterson 3 years ago

Out team is dedicated to helping people reconnect with the sounds that matter most. Book your hearing consultation today.

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