Welcome! It has been our pleasure to serve our community of Norfolk, NE since 2000. Our office is driven by the needs of our patients and the commitment to serve them. Our patients are the most important people in our business, whether we are caring for them in person or over the phone. We strive to provide quality hearing care and a lifetime of exceptional service to our patients. We welcome the opportunity to discuss your hearing health care needs, concerns, and the various options available to you. As hearing experts we are able to identify and alleviate hearing loss for patients. Targeting your hearing loss early is critical to your long-term health
400 E Norfolk Ave Ste C, Norfolk, NE 68701
Open Today: 9:00 AM - 5:00 PM
Hear Life
in all it’s dimensions
Helping people reconnect with the voices, moments, and experiences that matter most is our passion, focus, and purpose.
Hearing Aid Center in Norfolk, NE
Welcome to Sound Decision
Our team is dedicated to helping people reconnect with the sounds that matter most.
Our Services
Dedicated to delivering the best hearing experience possible.
What Our Patients Say
Our patient’s experiences mean everything to us. We are proud to provide personalized care, advanced hearing technology, and ongoing support to help people hear their best. Read what our patients have to say about their experiences and how our team has made a difference in their hearing journey.
5.00 out of 5
Based on 55 real patient reviews.
Very friendly and professional staff both on the phone and at the location. Nicole was thorough and take time to answer all my concerns and questions. She cared about what I thought of the hearing devices. Definitely would recommend this business.
Noni Gubbels
Google ReviewVery professional and she listened to my concerns.
Ardith Schueth
Google ReviewNicole was amazing! She was polite, kind and informative. She gave a great exam and paid attention to details. We will refer her to anyone who is in need of an audiologist!@
Jana Torres
Google ReviewFantastic
Mary Anderson
Google ReviewGreat service at Sound Decision of Norfolk.
Russ Koehler
Google ReviewNicole was very friendly. Great job of explaining test results Appreciated being able to try out hearing aids to experience the difference. Also, very helpful with insurance questions.
Dawn Friedrich
Google ReviewThe audiologist was knowledgeable and very personable . The price is crazy high. I would like to do business with Nicole but I don’t know if the offer of good service can over come the huge price differential for starkly products in comparison with comparable competitive products
Jack Hixson
Google ReviewThey are always so pleasant and willing to help! I would recommend them highly!
Bonnie Vogt
Google ReviewNikki was right on board when my mom, Marcy S. lost her hearing aid charger in her house fire on Dec 1st, 2025. Nikki helped get a charger for that night so mom could charge her hearing aids and continue to use them so the batteries didn’t die on her….
Karmon Lienemann
Google ReviewStaff is ALWAYS friendly and work hard to help every customer. You are treated like family. Nikki is very knowledgeable and works extra hard to make sure everything is working for you and goes the extra mile to help. Dianne is always pleasant and welcoming. She works hard to keep…
Kirk J. Van Pelt
Google ReviewBest service and wonderful gals!
JoAnn Beyer
Google ReviewVery professional and personable all at the same time. Highly recommend. I look forward to my appointments.
Angie Hall
Google ReviewGreat place. Takes good care of me and my hearing.
JoAnn Beyer
Google ReviewNichole does a great job! She is so experienced, down to earth, realistic and a true pleasure to work with. We were recommended to her by a friend, and we will certainly recommend her to others.
Deb Kelly
Google ReviewA very good experience. Everything was explained well an the process was easy to follow.
Renee Praeuner
Google ReviewA very friendly and knowledgeable office!. Nicole is exceptional!!
Vicki Goodwater
Google ReviewCame in for my appointment thinking that I most likely won’t be enjoying it but, it was very enjoyable. Everything was talked about, I will be keeping Sound Decision Hearing for all of my hearing needs. Thank you Sound. Decision Hearing for showing me all of the sounds that I…
Lori Kraft
Google ReviewShe is so friendly and set me up so I can hear again. Great place.
Val Lewon
Google ReviewGreat experience! Very caring and knowledgeable.
Karen Dominisse
Google ReviewVery helpful and knowledgeable about the products and makes sure you are getting what is best suited for your needs! Will recommend to others!
Rod Burns
Google ReviewIt was Awesome Nicki was so great at what she does 100 💯 percent so, so, satisfied she the best can’t wait to see her again to help me with my hearing aids Thank you again.
Louis Kozak
Google ReviewInsightful, knowledgeable, and helpful.
Julie Daniel
Google ReviewIt’s great friendly friendly people And helpful
Roger Winkelbauer
Google ReviewThe best place to improve your life with better hearing! FIVE STARS for wonderful service & products!!
Pat DeLay
Google ReviewThey were courteous and informative. They were ready to help even though I was early. She knew the insurance company requirements and the products they offered. She recommended which could be best for me and my hearing problem but did not push me to buy any product.
Cari Wright
Google ReviewOur Starkey Patient Promise
Concierge Level Care
We’re committed to helping your hearing aids perform their best with ongoing care, support, and personalized service.
Best Verified Hearing
Verified Best Hearingâ„¢ is our system that measures how well your hearing aids are performing and verifies your improvement.
Precise, Custom Solutions
Hearing aids tailored to you, with a personalized prescription and expert fitting designed to match your unique hearing needs and lifestyle.
Do You Have Hearing Loss?
Take our online hearing test to find out.
Sound Decision
Sound Decision has proudly served their local community since , providing trusted hearing care with honest, friendly service. Our licensed and factory-trained professionals use advanced technology to evaluate your hearing, inspect your ears, and ensure your hearing aids perform their best.
400 E Norfolk Ave Ste C, Norfolk, NE 68701